Product

A complete system to manage governance, members, and community services

Explore how CTMS brings together member management, governance, service delivery, and records into one secure platform built within your Microsoft 365 environment.

Overview

Everything your Corporation needs in one connected system

CTMS is a system designed to empower Prescribed Body Corporations (PBCs). It helps Corporations with:

Member Database & Membership Management

Funds and Fund Applications Management

Events & Communication Management (Seperate license needed)

Resource Management with Jobs and Timesheet

Tracking activities such as emails and SMS

Member App

Integrate with Xero/MYOB, Twilio for automated & bulk SMS, SharePoint for document management and Outlook for automated emails.

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Your Data Stays Yours

Your Information. Your Control.

Your member information is stored in your own Microsoft environment within Australian data centres.

You decide who can see information and who cannot.

You can remove access or change permissions at any time.

If you ever stop using CTMS, your data stays with you, your corporation owns it.

No one outside your organisation can access your records without your approval.

This means your corporation stays in control of sensitive cultural and family information, reducing risk, building confidence, and keeping data secure and independent.
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Strong Safeguards in Place

Protecting Your Members and Your Corporation

CTMS helps your organisation operate safelyand responsibly:

Only authorised staff can access sensitive information.

The system keeps a clear record of who made changes and when.

Spending approvals can be set so only the right people approve disbursements.

Clear separation between Board, staff and finance roles.

CTMS helps you to protect your funds, make people accountable & operate with confidence
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We Follow International Security Standards

Independently Certified for Security

illuminance is certified under ISO 27001, an international standard for protecting information. This means:

We follow strict rules about how information is handled.

We have clear processes to reduce risks.

We are regularly checked by independent auditors.

We have plans in place if something goes wrong.

We are required to continuously improve how we protect data.

We do not just say your information is safe, we are independently audited to prove it.
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Reports That Easy to Understand

Clear Reporting for the Board

CTMS gives your Board and management clear, up-to-date information about your organisation. You can see:

How many members you have.

Member age groups and locations.

How funds are being used.

What has been approved and what is still waiting.

Program spending compared to budget.

Instead of searching through paperwork or spreadsheets, you can see what is happening in one clear place.
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Connecting to Your Finance System

Integrate with Your Accounting System

CTMS can connect with common accounting systems such as Xero or MYOB. This means:

Approved disbursements in CTMS can flow through to your finance system.

Supplier details do not need to be entered twice.

Disbursement status can be tracked more easily.

When a disbursement is paid in Xero or MYOB, the status updates back in CTMS.

Both systems stay in sync. Your records match, and nothing gets lost.
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We Support Your Team

Training and Ongoing Support

CTMS is not just software, we work with your team to make sure it is used properly and confidently. You will receive:

Training for staff and managers.

Simple step by step guides.

Support during setup and after going live.

Ongoing help when questions arise.

We don’t just install the system and walk away. We stay and support your team.
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Simple Controlled Communication

Communicating Clearly with Members

CTMS allows your organisation to send messages to members in a clear and organised way. This includes:

Sending SMS messages to groups of members.

Sending individual updates about applications.

Keeping a record of messages sent.

Managing contact lists in one place.

Members stay informed. Your staff spend less time on the phone. Communication becomes clearer and more organised.
Healthcare professional in blue scrubs showing something on a laptop to an older woman sitting on a sofa.
The Right People See the Right Information

Clear Roles and Responsibilities

CTMS allows your organisation to control who can see and do certain things in the system. This means:

Sending SMS messages to groups of members.

Staff can only access what they need for their role.

Finance officers can manage disbursements.

Approval limits can be set for different positions.

Sensitive information is restricted to authorised people.

Not everyone sees everything. People only access what they need to do their job.
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Keeping Your Important Documents in One Place

Safe and Organised Document Storage

CTMS works with your existing Share Point system to store documents securely. This means:

Member documents are stored in one organised location.

Important policies and agreements are easy to find.

Documents are not lost in emails or personal folders.

Previous versions of documents can be tracked.

Access to documents can be controlled.

Protect, organise, and access your corporate records with confidence, making audits easier and record keeping stronger for future Boards.
Elderly woman seated at a table with a nurse standing behind her, both smiling in a bright kitchen setting.Elderly woman and young woman sitting by a window, smiling and engaging in conversation, with the young woman holding a book.Three elderly women outdoors smiling and laughing together, dressed in casual jackets and sweaters.Two women, one older with glasses in a striped sweater, discussing paperwork at a table.Healthcare professional in blue scrubs showing information on a laptop to a seated older woman with short gray hair and glasses.Healthcare professional in blue scrubs showing information on a laptop to a seated older woman with short gray hair and glasses.Healthcare professional in blue scrubs showing information on a laptop to a seated older woman with short gray hair and glasses.Healthcare professional in blue scrubs showing information on a laptop to a seated older woman with short gray hair and glasses.
Technology

Powered by Microsoft ecosystem

CTMS is built on the Microsoft Power Platform, combining elements of CRM and ERP to deliver a flexible and integrated solution for Indigenous organisations.

It leverages Microsoft 365 tools such as SharePoint for document management and Teams for collaboration, enabling secure access, improved communication, and remote working capabilities.

The platform also includes a member-facing app built on Power Apps, allowing beneficiaries to submit and track applications, while Power BI provides real-time insights into fund distribution and organisational performance.

With integrations across Microsoft Azure, CTMS supports automation, data reliability, and seamless connectivity between systems, including finance platforms such as Xero and MYOB.
WHat's Next

CTMS Product Roadmap (2026/2027)

Upcoming Featue

ILUA Boundary Mapping & GIS Integration

Spatial data visualisation and compliance management:

  • ILUA registry with party, location and agreement data
  • Visual boundary mapping using GIS tools (Azure Maps / ArcGIS)
  • Link ILUAs to survey jobs, projects, and notifications
  • GIS overlays for cultural and heritage sites
Upcoming Feature

Artifact Registry for Cultural Preservation

Digitally manage cultural assets with:

  • A searchable artifact database (images, metadata, custodianship records)
  • Provenance tracking and access controls
  • Audit history and exportable reports
  • Optional integration with museum and cultural institutions
Upcoming Feature

Investments Tracking

Financial transparency and governance tools:

  • Monitor investments made by the trust or corporation
  • Track performance, risk exposure, and asset allocations
  • Link to relevant grants or agreements for reporting
  • Can integrate with Power BI or Dynamics 365 Finance modules
Upcoming Feature

Real‑time Reporting Dashboards with Power BI & Spatial Analytics

Turn your data into insight:

  • Pre-built Power BI dashboards for governance, financials, ILUA tracking, and compliance
  • Custom visualisations for cultural job activity, grant spend, and heritage coverage
  • GIS-based overlays for mapped insights
  • Secure, role-based access to board and operations teams

Start strengthening your Corporation today

See how CTMS can simplify your operations and support stronger governance across your Corporation and members.